Privacy
ESB International Privacy Statement
ESB International respects your privacy, and will not collect or record personal information about you from this website except when provided by you in respect of a requested service. This information will only be used for the purpose for which you provided it.
Any personal information which you volunteer will be treated in confidence applying reasonable standards of security, in accordance with the Data Protection Acts, 1988 and 2003.
Any information which you provide will not be made available to third parties except (i) in accordance with applicable laws and regulations; or (ii) as requested by you.
Collection and Use of Personal Information
ESB International collects information through this website from you in the following ways:
- Via email
- Via web technical logs
- Via WordPress
- Via Feedburner
If you choose to contact ESB International via email, your details will be used only for the purposes for which you intended. When your email has been actioned, the original message will be retained by ESB International for a reasonable period of time.
Note: Email is sent via public networks, and can be intercepted and read unless it is protected with encryption. ESB International cannot guarantee that any personal or sensitive data, sent in standard email, is fully secure. Customers who choose to use this channel are deemed to have accepted any risk involved. The alternative communication methods offered by ESB International include standard post or telephone. Contact details may be found on the Contact Us page.
Web Technical Logs
Technical details of your visit to this website are recorded for business reasons. None of this information can be used to ascertain your identity.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). You can find out more about Google’s Privacy Policy at Google’s website. Google Analytics uses “cookies”, which are text files placed on your computer, to help ESB International analyse how you use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. ESB International will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about your use of the website by Google in the manner and for the purposes set out above.
The following technical details are recorded:
- IP addresses
- Top-level domain names, e.g. .ie, .com, .org, .net
- Web search terms
- Browser-type used and operating system
This technical information will only be used for statistical and other administrative purposes.
WordPress
WordPress is a content management system which uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged-in users and for commenters.
When visitors comment on our blog, they too get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information again when they want to leave another comment. The commenter cookies are set to expire a little under one year from the time they’re set.
Feedburner
Visitors who sign up for mail updates are doing so using Feedburner from Google. Subscribers are giving Feedburner their email address and permission to send the blog updates by email using RSS feeds. You can register and unsubscribe at any time and this is a third party (www.feedburner.com) who is storing your data.
External Links
This website contains links to other sites. ESB International is not responsible for the privacy standards of other websites. This privacy statement applies solely to www.energyinnovation.ie.
Changes to this Statement
Please note that this Privacy Statement may change from time to time. ESB International will post any Privacy Statement changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Privacy Statement will be identified at the top of the page by its effective date.
Questions
If you have any additional questions or concerns about this Privacy Statement, please feel free to contact us any time via email, post or telephone. Contact details may be found on the Contact Us page.
If you wish to find out more about data protection in Ireland, please visit the website of the Data Protection Commissioner.
Glossary of Technical Terms
“Web browser” The software used to view the web, e.g. Microsoft Internet Explorer, Netscape Navigator, Opera, Safari etc.
“IP address” The identifying number of a computer directly connected to the internet expressed in “internet protocol” code e.g. 123.456.789.123. If you must “dial-up” to connect to the internet, the IP code will be the code of the computer you have dialled-into and not your computer.
“Cookies” Text-based pieces of information placed on your computer by a web site. Cookies are used by websites to record aspects of your visit.
“Content Management System” A web content management (WCM) system is a CMS designed to simplify the publication of web content to web sites and mobile devices — in particular, allowing content creators to submit content without requiring technical knowledge of HTML or the uploading of files.
“RSS Feeds” – RSS (most commonly expanded as Really Simple Syndication) is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video—in a standardised format.
